Shipping Policy

Shipping Rate

All orders are shipped from Singapore.

  • Within Singapore - Shipping is free.
  • Rest of the World- Shipping is a flat rate of $12.

 

Order Processing Time

All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. Because your orders are all handmade and/or customized upon order, please allow for a longer processing time. 

Please note that the processing time does not include the shipping time. You will receive another notification when your order has shipped. 

 

Shipping Time

All orders are shipped from Singapore.

  • Shipping within Singapore. All local deliveries are sent via Singpost. Typically it takes around 3 to 5 working days for your order to be delivered. The Kind Pup will not be held responsible for the time it takes for your order to be delivered via Singpost.
  • International Shipping. All overseas deliveries are sent via QXpress. Typically it takes between 7 to 14 working days for your order to be delivered. The Kind Pup will not be held responsible for the time it takes for your order to be delivered via QXpress.